Privacy Policy – Real Estate Services

Updated as of 082725

Your Privacy Matters to Me

Thank you for trusting [Your Name/Business Name] with your real estate journey. As your dedicated real estate professional, I protect your personal information with the utmost care. This Privacy Notice clearly explains how I collect, use, and safeguard your data while providing exceptional real estate services in [Your City/Area].

By choosing to work with me or sharing your information, you agree to the practices I outline in this notice.

1. What Information I Collect About You

Information You Share Directly With Me

When you reach out for real estate services, I collect essential details to serve you better:

• Contact details – Your name, phone number, email address, and mailing address
• Property preferences – Your home search criteria, desired neighborhoods, and must-have features
• Timeline and budget – When you plan to buy or sell and your price range
• Current property details – Information about homes you own or want to sell
• Financial information – Details necessary for your transaction (only with your permission)
• Communication preferences – How and when you prefer to hear from me
• Additional information – Any other details you choose to share during our conversations

Information I Collect Automatically

Additionally, when you interact with my digital platforms, I automatically gather:

• Website activity and page views
• Email engagement (opens and clicks)
• Device type and browser information
• Location data (if you enable it)

Information I Receive From Other Sources

Furthermore, I obtain information from trusted third parties to better assist you:

• Public property records and tax information
• Multiple Listing Service (MLS) databases
• My real estate brokerage and partner agents
• Other real estate professionals (with your approval)
• Market research and analytics providers

2. How I Use Your Information to Serve You

I actively use your personal information to deliver outstanding real estate service:

Primary Services

First and foremost, I use your data to:

• Provide personalized service – I match properties to your specific needs and preferences
• Facilitate your transaction – I prepare offers, negotiate terms, and coordinate all parties
• Communicate effectively – I keep you updated on listings, market trends, and your transaction status
• Schedule appointments – I arrange property showings and important meetings
• Connect you with professionals – I coordinate with lenders, inspectors, and title companies

Marketing and Updates

Additionally, I use your information to:

• Send valuable content – I share market updates, new listings, and helpful real estate tips
• Improve my services – I analyze what information helps you most
• Stay in touch – I send newsletters, community news, and seasonal greetings

Legal and Business Operations

Finally, I use your data to:

• Comply with regulations – I meet all legal and professional requirements
• Maintain accurate records – I keep transaction documentation for required periods
• Protect both of us – I safeguard against fraud and ensure transaction security

3. Who I Share Your Information With

Essential Service Providers

To complete your real estate transaction successfully, I share relevant information with:

My Professional Network:

• My licensed real estate brokerage
• Transaction coordinators who manage paperwork
• Marketing partners who promote listings
• Technology providers for email and communication tools
• Website hosting and security services

Transaction Professionals:

When you buy or sell property, I connect you with:

• Other real estate agents representing buyers or sellers
• Mortgage lenders and loan officers
• Licensed home inspectors
• Title companies and escrow officers
• Real estate attorneys
• Home warranty providers
• Contractors and service professionals

Legal Requirements

Moreover, I disclose information when:

• Required by law or court order
• Necessary to protect legal rights
• Requested by government agencies or regulators
• Essential to prevent fraud or illegal activity

With Your Permission

Importantly, I only share your information with other parties when you specifically authorize me to do so.

Please note: I never sell your personal information to third parties for money. Your trust means everything to me.

4. Marketing Communications You’ll Receive

What I Send You

As part of my service, I regularly share:

• New listings matching your search criteria
• Market updates for your area of interest
• Real estate tips to help you buy or sell successfully
• Educational content about the home buying or selling process
• Community news and local events
• Seasonal greetings and special messages

How to Opt Out

However, if you prefer not to receive marketing messages, you can easily opt out by:

• Clicking “unsubscribe” at the bottom of any email
• Contacting me directly via phone or email
• Replying “STOP” to text messages
• Updating your communication preferences

Even after opting out of marketing, I will still send you essential information about any active transactions or services you’ve requested.

5. How I Protect Your Data

I take your privacy seriously and implement strong security measures to protect your information:

• Secure technology – I use encrypted communication platforms and secure file storage
• Access controls – Only authorized individuals can access your information
• Regular updates – I maintain current security software and practices
• Safe disposal – I securely delete or destroy information when no longer needed

Nevertheless, while I strive for maximum security, no online system is completely foolproof. Therefore, I cannot guarantee absolute security but continuously work to protect your data.

6. How Long I Keep Your Information

I retain your personal information based on several factors:

During Active Service:

• Throughout your home search or selling process
• For the duration of your transaction and closing

After Transaction Completion:

• As long as legally required (typically 3-7 years for real estate records)
• Until you request deletion (subject to legal requirements)
• For ongoing client relationship and future service

Subsequently, after the retention period ends, I securely delete or anonymize your information.

7. Your Privacy Rights and Choices

Depending on where you live, you have important rights regarding your personal information:

Access Your Information

You can request a copy of the personal data I have collected about you. I will provide this information in an easy-to-understand format.

Correct Inaccurate Data

If any information I have is incorrect, you can request corrections to ensure accuracy.

Delete Your Information

You can request deletion of your personal data, subject to legal record-keeping requirements.

Opt Out of Communications

You can stop receiving marketing messages at any time while still receiving transaction-related communications.

Object to Processing

You can object to certain ways I use your information, particularly for marketing purposes.

How to Exercise Your Rights

To exercise any of these rights, simply contact me using the information provided at the end of this notice. I will respond promptly to your request.

8. Cookies and Website Technology

If you visit my website, I use cookies and similar technologies to enhance your experience:

What Cookies Do

Cookies help me to:

• Remember your preferences and previous searches
• Analyze website traffic to improve functionality
• Personalize your experience with relevant content
• Support marketing efforts through targeted advertising

Your Cookie Controls

However, you maintain control over cookies through:

• Your browser settings (you can block or delete cookies)
• Cookie preference tools on my website
• Privacy settings on your device

For more detailed information about managing cookies, visit your browser’s help section.

9. Third-Party Websites and Links

Occasionally, my website or emails may include links to third-party websites such as:

• Mortgage calculators
• Home inspection resources
• Community information sites
• Partner service providers

Important: I do not control these external websites. Therefore, I am not responsible for their privacy practices. Always review the privacy policies of any third-party sites you visit.

10. Children’s Privacy Protection

My real estate services target adults aged 18 and older. Consequently, I do not knowingly collect information from children under 18. If I discover that I have inadvertently collected such information, I will promptly delete it.

11. Updates to This Privacy Notice

From time to time, I may update this Privacy Notice to reflect:

• Changes in my business practices
• New legal requirements
• Improved privacy protections
• Technology updates

When I make significant changes, I will notify you by:

• Sending an email announcement
• Posting a notice on my website
• Updating the “Last Updated” date at the top of this page

Therefore, I encourage you to review this notice periodically to stay informed about how I protect your information.

12. Contact Me About Privacy

If you have questions, concerns, or requests regarding this Privacy Notice or your personal information, please reach out to me:

Robbie Reed, MBA, Broker
Licensed Real Estate Agent
Reed East TX Real Estate

Email: RobbieReed2015@gmail.com
Phone: 972-989-4888
Website: ReedEastTXRealEstate.com

I will respond to your inquiry within 48 hours.

State-Specific Privacy Rights

Texas Residents – Your Privacy Rights

As a Texas-based real estate professional, I am committed to protecting the privacy of all my clients. While Texas does not currently have a comprehensive consumer privacy law like some other states, you still have important rights regarding your personal information:

• • Right to Access: You can request to see what personal information I have collected about you.
• Right to Correct: You can request corrections to any inaccurate information in my records.
• Right to Delete: You can request deletion of your personal information (subject to legal record-keeping requirements for real estate transactions).
• Right to Opt-Out: You can opt out of marketing communications and targeted advertising at any time.
• Right to Non-Discrimination: I will never treat you differently for exercising your privacy rights.

Future Privacy Protections

Additionally, if Texas enacts comprehensive privacy legislation in the future, I will promptly update my practices to comply with any new requirements and keep you informed of your rights.

Residents of Other States

If you live outside of Texas in states with comprehensive privacy laws (such as California, Colorado, Connecticut, Utah, Virginia, Montana, or Oregon), you may have additional rights including:

• Detailed disclosure of data collection practices
• The ability to opt out of data sales
• Appeals processes for denied requests
• Additional protections for sensitive data

Contact me directly to learn more about your specific state privacy rights and how to exercise them.

Your Acknowledgment

By working with me and using my real estate services, you acknowledge that you have read, understood, and agree to this Privacy Notice. Moreover, you consent to my collection, use, and sharing of your personal information as described herein.

Thank you for trusting me with your real estate needs. I am committed to protecting your privacy while helping you achieve your real estate goals in East Texas.